I have a 2002 v70xc. I called desperate on a Sunday planning to leave a message, I was impressed that my call was answered on 2nd ring! The mechanic I spoke to instantly understood and diagnosed my car with a cam shaft seal in need of replacing. He was honest and warned me that there were other parts that usually need replacing when camshaft goes . He was very informative and gave me a reasonable estimate so I brought my car in. They kept very good communication with me during the process. They replaced camshaft seal/timing belt/etc. I was amazed that the total bill was less then expected and had them replace the water pump while they were already down there. My dad and I have always done our own work, this is the first experience with a mechanic. I will definitely trust them for future repairs and highly recommend them!